Privacy Policy

MRselected we operates this online store and website We respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, contact us, or otherwise use our Services.

This Privacy Policy explains how we collect, use, store, and disclose personal information in connection with our Services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our Services, we may collect the following information:

Contact Information

This may include:

• Full name
• Phone number
• Email address
• Billing address
• Shipping address
• Other information necessary to process and deliver your order

Order and Transaction Information

This may include:

• Products you purchase or attempt to purchase
• Order details
• Transaction information
• Delivery and shipping information
• Returns, refunds, cancellations, and exchanges
• Customer service communications

Payment Information

When you make a purchase, payment information may be processed by our payment service providers.

We may receive information such as:

• Payment method
• Transaction amount
• Payment status
• Transaction reference or confirmation

We do not intentionally store your complete credit or debit card number or security code on our own systems. Payment information is processed through the payment providers used by our store.

Our available payment methods may include Visa, Mastercard, Apple Pay, and Cash on Delivery (COD).

Device and Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of access
• Website interactions and usage information

We may collect this information through cookies and similar technologies.

2. How We Collect Your Information

We may collect personal information:

• Directly from you, when you place an order, create an account, contact us, or submit information through our website.
• Automatically, when you browse or interact with our website.
• Through service providers, such as Shopify, payment providers, analytics providers, fulfillment companies, and shipping companies.
• Through advertising and marketing platforms, where applicable and permitted by law.

3. How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders.
• Process payments and confirm transactions.
• Arrange delivery and shipping.
• Communicate with you about your orders.
• Handle returns, refunds, exchanges, and cancellations.
• Respond to customer service requests.
• Provide and improve our website and Services.
• Prevent fraud, abuse, and unauthorized transactions.
• Maintain the security of our Services.
• Analyze website usage and improve our products and customer experience.
• Send marketing communications where permitted by applicable law and where appropriate consent or another lawful basis is required.
• Comply with applicable laws, regulations, and legal obligations.

4. Sharing Your Personal Information

We may share personal information when necessary to operate our business and provide the Services.

This may include sharing information with:

Shopify

Our online store is powered by Shopify. Shopify may process personal information in connection with providing and operating our online store.

Payment Providers

We may share or allow payment providers to process the information necessary to complete your payment, including payments made through Visa, Mastercard, Apple Pay, or other available payment methods.

Shipping and Delivery Providers

We may provide your name, phone number, shipping address, and order details to shipping and delivery providers so that your order can be delivered.

Suppliers and Fulfillment Providers

Because MRselected may operate using a dropshipping and/or fulfillment model, we may share information necessary to fulfill and ship your order with the relevant supplier, warehouse, fulfillment provider, or logistics partner.

This information may include your:

• Name
• Phone number
• Shipping address
• Order details

Such information will only be shared when reasonably necessary to fulfill your order or provide the requested service.

Technology and Service Providers

We may use third-party providers for services such as:

• Website hosting and technology
• Analytics
• Customer support
• Fraud prevention
• Cloud storage
• Marketing and advertising
• Email and messaging services

These providers may process personal information on our behalf or as otherwise permitted by applicable law.

Legal Requirements

We may disclose personal information when required or permitted by applicable law, regulation, court order, governmental authority, or legal process, or when reasonably necessary to protect our rights, customers, or Services.

5. Cookies and Similar Technologies

We use cookies and similar technologies to help operate our website, remember preferences, understand how visitors use our Services, improve website performance, and support marketing and advertising activities where applicable.

You may be able to control or disable certain cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

6. Marketing and Advertising

Where permitted by applicable law, we may use personal information and website activity information to help us understand customer interests and provide relevant marketing or advertising.

We may work with third-party advertising and analytics providers, such as advertising platforms and technology providers, to measure advertising performance and display relevant advertisements.

Where applicable, you may opt out of marketing communications by using the unsubscribe option provided in promotional emails or by contacting us.

Transactional communications, such as order confirmations, shipping updates, and important service-related messages, may still be sent when necessary to fulfill your order or provide our Services.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide our Services.
• Complete transactions.
• Maintain business and transaction records.
• Resolve disputes.
• Prevent fraud.
• Comply with legal, accounting, and regulatory obligations.

When personal information is no longer required, we may securely delete or anonymize it where appropriate and permitted by law.

9. Your Privacy Rights

Subject to applicable Saudi laws and regulations, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally applicable.
• Object to or request restriction of certain processing where applicable.
• Withdraw consent where processing is based on consent, subject to applicable legal requirements.
• Request information about how your personal information is processed.

Some rights may be subject to legal conditions, exceptions, or limitations.

To exercise an applicable privacy right, please contact us using the information provided in the Contact Us section below.

We may need to verify your identity before processing certain requests.

10. Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided us with personal information, please contact us so that we can review and take appropriate action.

11. International Data Transfers

Because we use third-party service providers and technology providers, your personal information may be processed or stored outside the Kingdom of Saudi Arabia.

Where personal information is transferred outside Saudi Arabia, we will take the measures required by applicable Saudi data protection laws and regulations.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, or applicable legal and regulatory requirements.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy and, where required, provide additional notice.

14. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

Email: support@mrselected.com
WhatsApp: +966591040721

MRselected